Some items sold by heritagehouseco.net require special handling as specified by federal, state and local regulations governing the transport of these items.
• The method of shipment for these items is dictated by these regulations. At Heritagehouseco.net, we comply with these regulations, therefore the shipment of some products to certain locations may not be possible.
• If this affects your order, we regret any inconvenience and thank you for your understanding.
• If you wish to provide an alternative physical address in the United States to which we can deliver, we will be happy to ship your full order.
We’re sorry, products can only be billed or shipped to destinations within the United States. We apologize for any inconvenience.
We want you to be happy with your purchase! But we cannot refund bath and skincare products. This is a handmade product so, please, allow the unique look of each and every soap. If you are not 100% happy with your order, please let us know and we do our best to help work something out.
Lost packages: Buyers must alert us within 30 days if a package does not arrive so that we have the opportunity to make a timely replacement. We will not refund ‘lost’ packages that are reported after 30 days. US packages are considered lost if not delivered after 20 days from the package pick up date.
We gladly accept cancellations.
Request a cancellation within: 24 hours of purchase
